Terms of Service

Subscription terms, user agreement, and medical disclaimer for the HairCheck iOS app.

1. Acceptance of these Terms

These Terms of Service ("Terms") form a binding agreement between you and Emil Arnold, sole proprietor, Igoumenitsas 5, 6037 Larnaca, Cyprus ("we", "us", "our"), governing your use of the HairCheck iOS application and any related services (together, the "App"). By downloading, installing, or using the App, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must not use the App.

2. Eligibility

You must be at least 13 years old (or 16 years old in the European Economic Area) to use the App. If you are under the age of legal majority in your jurisdiction, you must have permission from a parent or legal guardian. By using the App you represent that you meet these requirements.

3. License to use the App

Subject to your compliance with these Terms, we grant you a limited, non‑exclusive, non‑transferable, revocable license to download and use the App on Apple‑branded devices that you own or control, solely for your personal, non‑commercial use. All rights not expressly granted to you are reserved.

The App is licensed, not sold. Your use of the App through the Apple App Store is also subject to Apple's Licensed Application End User License Agreement (Standard EULA). Where these Terms conflict with Apple's Standard EULA, these Terms prevail to the maximum extent permitted, except with respect to Apple's rights as a third‑party beneficiary as described in Section 14.5.

4. Subscriptions, billing & cancellation

HairCheck offers optional auto‑renewing subscriptions that unlock premium features.

4.1 Available subscriptions

Prices may vary by region and are shown in your local currency on the in‑app paywall. Local taxes may apply and are determined by Apple.

4.2 Auto‑renewal

Your subscription will automatically renew at the end of each billing period unless you cancel it at least 24 hours before the end of the current period. Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period, at the price of the then‑current subscription plan.

4.3 How to manage or cancel

You can manage your subscriptions and turn off auto‑renewal at any time in your Apple ID account settings:

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top, then tap Subscriptions.
3. Select HairCheck and choose Cancel Subscription.

Or open apps.apple.com/account/subscriptions in Safari. Cancellation takes effect at the end of the current paid period.

4.4 Free trials and introductory offers

If a free trial or introductory price is offered, any unused portion will be forfeited when you purchase a subscription. Trials convert to a paid subscription at the standard price unless cancelled at least 24 hours before the trial ends.

4.5 Refunds

All purchases are processed by Apple and are subject to Apple's refund policies. We cannot directly issue refunds for App Store purchases. Refund requests should be submitted to Apple via reportaproblem.apple.com. Statutory withdrawal and refund rights, where applicable (for example under EU consumer law), remain unaffected.

4.6 Price changes

We may change subscription prices from time to time. Price changes will not affect a billing period that has already begun. Where required by Apple's policies and applicable law, you will be notified of price increases and given the opportunity to consent before the change takes effect.

5. Health & medical disclaimer

HairCheck does not diagnose, treat, cure, or prevent any medical condition, including but not limited to androgenetic alopecia, alopecia areata, telogen effluvium, scalp infections, or any other dermatological condition. The App is not a substitute for professional medical advice, examination, diagnosis, or treatment from a licensed dermatologist, trichologist, or physician.

AI‑generated content (including before/after images) is illustrative only, may be inaccurate, and does not represent a clinical prediction or a guaranteed outcome. Individual results vary based on biological, genetic, and lifestyle factors that the App cannot assess.

Always consult a qualified healthcare professional with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have seen in the App. If you think you may have a medical emergency, contact your local emergency services immediately.

By using the App you acknowledge and agree to this disclaimer.

6. Photos and user content

You retain all rights to the photos and personal information you submit through the App ("Your Content"). By submitting Your Content, you grant us a limited, worldwide, royalty‑free license to host, store, process, and transmit Your Content solely as necessary to operate the App and provide the features you have requested (for example, transmitting your photo to our AI provider for analysis).

We do not use Your Content to train AI models, to create advertising profiles, or for any purpose other than providing the App's features. See our Privacy Policy for details on storage and deletion.

You represent and warrant that (a) you own or have all necessary rights to Your Content, (b) Your Content does not infringe any third‑party rights, and (c) Your Content does not depict any person other than yourself without their explicit consent.

7. Acceptable use

You agree not to, and not to permit any third party to:

• use the App for any unlawful, harmful, fraudulent, or abusive purpose;
• submit photos of minors, of unconscious or non‑consenting individuals, or any content that is illegal, sexually explicit, hateful, or otherwise objectionable;
• reverse engineer, decompile, disassemble, or attempt to derive the source code of the App, except to the extent expressly permitted by law;
• circumvent or attempt to circumvent any subscription, paywall, rate‑limit, security, or anti‑abuse mechanism;
• use the App or its outputs to provide a competing service, to make any clinical or diagnostic claim, or to provide medical advice to others;
• use automated means (bots, scrapers) to access or interact with the App;
• interfere with or disrupt the App or its underlying infrastructure.

8. Intellectual property

The App, including all software, designs, text, graphics, logos, icons, and the "HairCheck" name and branding, is owned by us or our licensors and is protected by intellectual property laws. These Terms do not transfer any ownership to you. You may not copy, modify, distribute, sell, lease, or create derivative works of the App except as expressly permitted in these Terms.

9. Disclaimer of warranties

To the maximum extent permitted by law, the App is provided "as is" and "as available", without warranties of any kind, whether express, implied, statutory, or otherwise. We disclaim all warranties of merchantability, fitness for a particular purpose, accuracy, non‑infringement, and quiet enjoyment. We do not warrant that the App will be uninterrupted, error‑free, secure, or free of harmful components, or that AI‑generated outputs will be accurate or reliable.

Nothing in these Terms limits warranties or rights that cannot be excluded under mandatory consumer protection law (for example, statutory warranty rights under the Cyprus Sale of Goods Law (Cap. 267) and Directive (EU) 2019/771 on the sale of goods, or equivalent consumer protection laws of your EU Member State of habitual residence).

10. Limitation of liability

To the maximum extent permitted by applicable law, in no event will we be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or in connection with your use of the App.

Our total aggregate liability for any claim arising out of or relating to these Terms or the App is limited to the greater of (a) the amount you paid us for the App in the 12 months preceding the event giving rise to the claim, or (b) EUR 50.

These limitations do not apply to liability arising from our wilful misconduct or gross negligence, from injury to life, body, or health, or to any other liability that cannot be excluded under applicable mandatory law (including the Cyprus Defective Products (Civil Liability) Law of 1995 implementing Directive 85/374/EEC).

11. Indemnification

You agree to indemnify and hold us harmless from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising out of or related to (a) your violation of these Terms, (b) your violation of any third‑party right, including in connection with Your Content, or (c) your use of the App in a manner not authorised by these Terms.

12. Termination

You may stop using the App at any time by uninstalling it. We may suspend or terminate your access to the App if you breach these Terms or if we are required to do so by law. Sections that by their nature should survive termination (including Sections 5, 8, 9, 10, 11, 14) will survive.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be highlighted in the App or on this page, and the "Last updated" date will reflect the change. Your continued use of the App after the changes take effect constitutes acceptance of the updated Terms. If you do not agree, you must stop using the App.

14. Governing law & dispute resolution

14.1 Governing law

These Terms are governed by the laws of the Republic of Cyprus, excluding its conflict‑of‑laws rules and excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer with habitual residence in another EU Member State, you also benefit from the mandatory consumer protection provisions of that state under Article 6 of Regulation (EC) No 593/2008 (Rome I).

14.2 Place of jurisdiction

For all disputes arising out of or in connection with these Terms, the courts of Larnaca, Cyprus shall have jurisdiction, to the extent permitted by law. Mandatory consumer jurisdiction rules under Regulation (EU) No 1215/2012 (Brussels I recast) remain unaffected, and a consumer may always bring proceedings before the courts of their place of domicile.

14.3 EU online dispute resolution

The European Commission provides an online dispute resolution platform, available at ec.europa.eu/consumers/odr. We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.

14.4 Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect.

14.5 Apple‑specific terms

You acknowledge that these Terms are concluded between you and us only, and not with Apple. Apple is not responsible for the App or its content. To the maximum extent permitted by law, Apple has no warranty obligation whatsoever with respect to the App. Apple is not responsible for addressing any claims by you or any third party relating to the App, including product liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, claims arising under consumer protection or similar legislation, or intellectual property infringement claims. Apple and its subsidiaries are third‑party beneficiaries of these Terms, and upon your acceptance of these Terms Apple has the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third‑party beneficiary.

15. Contact

Operator

Emil Arnold (sole proprietor)
Igoumenitsas 5, 6037 Larnaca, Cyprus

Email

emilio.arnold99@gmail.com